Introduction

Purpose: This policy outlines Kirwans’ commitment to safeguarding clients, particularly those who may be vulnerable, and ensuring their protection from harm, abuse or undue influence.

Scope: This policy applies to all employees, partners and contractors of Kirwans.

Policy Statement

Commitment: Kirwans is committed to safeguarding the welfare of all clients and ensuring their rights are respected and upheld.

Principles: Our safeguarding approach is based on respect, confidentiality and empowerment.

Definitions

Vulnerable Clients: Clients who may be at risk due to age, disability, mental health issues or other factors.

Abuse and Undue Influence: Any action that harms or exploits a client, including physical, emotional or financial abuse, or coercion.

Roles and Responsibilities

Designated Safeguarding Lead: Claire Currie is responsible for overseeing safeguarding practices and responding to concerns.

All Staff: All staff must remain vigilant and report any safeguarding concerns to the Designated Safeguarding Lead.

Procedures for Reporting Concerns

1. Recognising Signs: Staff should be aware of indicators of abuse or undue influence, including changes in behaviour or unexplained financial activity.
2. Reporting Process: Concerns should be reported immediately to the Designated Safeguarding Lead, who will assess the situation and take appropriate action.

Responding to Concerns

1. Immediate Actions: Ensure the client’s safety and wellbeing, and document all concerns and actions taken.
2. Confidentiality: Information will be shared only on a need to know basis, unless there is a risk of harm.

Training and Support

Training Requirements: All staff receive regular safeguarding training to enable them to recognise and respond to concerns effectively.

Support for Staff: Appropriate support and guidance is provided to staff dealing with safeguarding matters.

Legal Framework

Legislation: This policy is guided by relevant legislation and professional guidance, including Solicitors Regulation Authority guidelines and the Care Act 2014.

Approval, Implementation, Monitoring and Review

Approval: This policy is approved by Claire Currie.

Implementation: The policy forms part of the Office Manual, is read by all staff, and is integrated into the firm’s day to day practices.

Policy Review: This policy will be reviewed annually to ensure it remains effective and up to date.

Feedback Mechanism: Staff and clients may provide feedback on this policy directly to the Designated Safeguarding Lead.